Privacy Policy

Privacy Policy

Introduction

Welcome to https://multi-family.pobb.net (referred to as “Multi-Family” or “we”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of your information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s ConnectiCut Data Protection Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This privacy policy covers all aspects of our online presence, including our website, applications, services, and products offered under the Multi-Family brand. However, please be informed that this policy does not extend to third-party platforms, applications, or services linked from our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices when you:

  1. Utilize our applications and services as an authorized user.
  2. Visit any of our websites that reference this Privacy Policy.
  3. Engage with us through communications such as newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect a range of personal information to enhance your experience and personalize our services. This includes:

  1. Account Information: Details associated with your registration, including user names and passwords.
  2. Payment Information: Data required for processing transactions, such as credit card numbers and billing addresses.
  3. Financial Information: Records of your financial activities on our platform.
  4. Purchase Information: Details related to products or services you have acquired from us.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and improved user experience.
  6. Location Data: Your geographical location information, which we may collect to provide localized services.
  7. Feedback: Any comments, suggestions, or reviews you choose to share with us.
  8. Social Media Information: If you interact with us on social media platforms, we may collect data from those platforms (with your consent).
  9. Product Information: Details about products viewed, added to carts, or purchased by you.

We gather this data through various means, including direct user input, tracking technologies, and third-party sources.

Cookies

Cookies are small text files that our website places on your device for technical and promotional purposes. They play a significant role in enhancing your browsing experience. We use cookies categorized as:

  1. Strictly Necessary: These ensure the basic functionality of our website.
  2. Preference: Cookies that remember your preferences and settings.
  3. Analytics: Utilized to collect statistics about how visitors interact with our site, helping us improve it.

Users can manage non-essential cookies through our Cookie Manager, offering you control over your tracking preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose of its collection or as required by law. Once the purpose is achieved or the legal obligation expires, we securely delete or anonymize the data.

Security Measures

Multi-Family implements robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. We use encryption for secure communication and engage reputable third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not directed at children, and we do not knowingly collect personal data from them.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and rectification
  • Erasure or deletion
  • Restriction or suppression of processing
  • Data portability
  • Right to object to the processing
  • Non-discrimination in services (if applicable)
  • Filing appeals or complaints with our privacy team
  • Withdrawing consent at any time

To exercise these rights, please reach out to our privacy officer using the contact details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage you to review it periodically for changes that may affect you.

Contact Information

If you have questions regarding privacy, data usage, or would like to exercise your rights, please contact us: